What personally identifiable information of yours is collected;
What organization is collecting the information;
How the information is used;
With whom the information may be shared;
What choices are available regarding collection, use and distribution of the information;
What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and,
How you can correct any inaccuracies in the information.
Information We Collect
Personal Information is information that can be used to identify or contact you. eCureMe collects only the personal information you provide to us. We collect the Personal Information that you provide to us in two general and distinct ways: (1) When you register as a Member and/or when you update your "My Health Chart", and (2) When you choose to use various eCureMe Interactive Games, such as "Symptoms Game" or "Assess My Health Game"; or participate in any of the eConsult Live Services. We also collect non-personal information through the use of "cookies." eCureMe does not store any personally identifiable information in any cookies on your computer. All of these are described in more detail below.
Registration and Member Profile
The information we collect in the Registration form and My Health Chart is set forth below. Required information is indicated by an asterisk*. Provision of all other information is optional.
Registration: *Member ID (self-determined) *Password (self-determined) *Email Address
My Health Chart: *Name (Last, First, MI) *Home Address (Street, P.O. Box, etc.) *City *State *Country *Telephone Number (Home, Work, Emergency Number) *Marital Status *Gender *Age Group/Birthday
We also collect other information, some of which may be personal, which you voluntarily provide to us when you choose to use some of the eCureMe Interactive Games and Health Services, such as My Health Chart, eConsult Live, or either of the Diagnostic Games (i.e., ôSymptoms Game" or "Assess My Health Game"). We also may collect information you provide voluntarily through responses to surveys, questionnaires, and the like. Some of the free Interactive Games on our site ask you for health-related Personal Information.
For example, My Health Chart is a special Interactive Service that allows you to record limited amounts of health-related Personal Information on a voluntary basis on secure servers maintained by eCureMe, or by a third party on eCureMe's behalf. Please see the description of My Health Chart below, and please read the Security and Confidentiality Statement posted on the My Health Chart pages for more information regarding what information is collected when you use this service.
We also collect anonymous, non-personal information about your use of our site through the use of "Cookies," which are small computer files that we transfer to your computer's hard drive that allow us to know how often someone visits our site and the activities they conduct while on our site (such as the chat rooms you visited, etc.). Every computer is assigned a different cookie by eCureMe. The information collected by cookies helps us dynamically generate advertising and content on web pages specifically designed for you and also allows us to statistically monitor how many people are using our site and for what purpose. We may use cookie information to target certain advertisements to your browser or to determine the popularity of certain content.
Your browser software can be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookie, certain of the functions and conveniences of our site may not work properly but you do not have to accept our cookie in order to productively use our site. While it may be possible to link non-personal cookie information to Personal Information collected in other ways, we want you to know that if you accept our cookie we will not, without your consent, link the cookie information we collect to Personal Information you provide to us on our site.
We are committed to protecting the privacy of children. This website is not designed or intended to attract children under the age of 13. We do not collect Personal Information from any person we actually know is under the age of 13.
Disclosure of Your Information
Except as set forth in this Article or as specifically agreed to by you, eCureMe will not disclose any Personal Information it gathers from you on our website. We may release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personal Information to a third party, we will notify you unless doing so would violate the law or court order.
Disclosure to eCureMe Subsidiaries
Disclosure to eCureMe Operations and Maintenance Contractors
Disclosure to Website Service and Content Contractors
Disclosure to or by Co-branded Channel Partners
Credit Card Information Security
Disclosure to Linked Sites
Disclosure of Aggregate Information
eCureMe may provide to third parties non-personal information about you that does not allow you to be identified or contacted and that is combined with the non-personal information of other users. For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. We might also inform a pharmaceutical company (that may or may not be an advertiser on our site) that "30% of our users live east of the Mississippi" or that "25% of our users have tried alternative medicine." Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We also may not limit the third parties' use of the Aggregate Information, except that we do require third parties to whom we disclose Aggregate Information to agree that they will not attempt to make this information personally identifiable by combining it with other databases or otherwise.
My Health Chart
All information that is received, used, or disclosed in connection with My Health Chart is encrypted. eCureMe collects the information you voluntarily store in My Health Chart. The information My Health Chart currently is designed to store includes the following categories: (1) Patient Contact Information; (2) Health Plan Information; (3) Emergency Contact Information; (4) Medications; (5) Allergy; (6) Condition or Illness Information; (7) Procedure/Surgical History; (8) Doctor or Health Professional Information; (9) Clinic and Hospital; (10) Immunization History; (11) Location Information; (12) Health Risk Assessment Information; and (13) Any other information you voluntarily store. For more information on what types of information are collected in each category, please review the My Health Record Security and Confidentiality Statement.
eCureMe does not use the information stored in My Health Chart for any purpose except to provide members with a readily accessible, easy-to-update means of collecting and storing family health/medical history. The only entities that will have access to My Health Chart information are eCureMe itself and any third parties hired by eCureMe to assist us in operating, maintaining, and improving the site. These third parties are required by us to hold your information in the strictest of confidence and may not use or disclose it except to fulfill the service we hired them to perform. eCureMe will not share any of the personally identifiable information that is stored in My Health Chart -- even in an aggregated form -- with any other third parties without your express permission.
Compliance with State and Federal Law
How eCureMe Handles Privacy and Security Internally
eCureMe wants your Personal Information to remain as secure as possible. That is why we have a two-level security system at eCureMe that combines leading technical safeguards and a code of conduct for those employees that are permitted to access our customers' Personal Information.
(1)eCureMe uses Secure Socket Layer (SSL) encryption technology in transmitting your personal information to our servers to help ensure the integrity and privacy of the Personal Information you provide to us via the Internet. Encryption involves systematically scrambling numbers and letters, so that even if someone managed to intercept the information, they would not be able to make sense of it. In order to take advantage of this encryption technology, you need to have an Internet browser that will support 128-bit encryption, such as Netscape or Microsoft Explorer.
Your Privacy Choices
When you complete the Registration or update your Member Profile, you will be given the option of receiving recurring informational/promotional emails from eCureMe and/or third parties. You may opt out of receiving emails from or on behalf of eCureMe at Registration by removing the automatic check mark from the statement that expresses a preference for receiving these emails and newsletters. You may also opt out of receiving these emails and newsletters at any time by changing your preferences within your Member Profile.
We ask for contact information (such as name and email address) if you wish to subscribe to various newsletters. You can unsubscribe from such newsletters very easily. When you have received a newsletter you wish to stop, click on the "reply" button in your mail program, then type in the word "UNSUBSCRIBE" in the "Subject" field and send. eCureMe Customer Service will unsubscribe you from that newsletter in two to three business days.
At Registration and at various times as you use the site, you may have the option of receiving emails or newsletters from third parties, participating in research or marketing surveys and participating in other activities. You may exercise these options by placing a check mark beside a statement that expresses a preference for receiving these communications or participating in these activities. You may change your decision at any time by changing your preferences within your Member Profile or by following other directions provided in association with the individual communication or activity.
This privacy statement applies only to the eCureMe website. The eCureMe site does contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that eCureMe is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every web site that you visit through a link or advertisement on eCureMe's site or any site that collects Personal Information from you.
Updating Your Personal Information and Contacting eCureMe
You can always contact us in order to (1) delete your Personal Information from our systems, (2) update the Personal Information that you have provided to us, and (3) change your preferences with respect to marketing contacts or other activities, by emailing us at info@eCureMe.com. Such changes will not have any effect on other information that eCureMe maintains.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to eCureMe from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personal information may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, we promise that upon receiving your request, all personal information stored in the databases we actively use for research and daily business activities, and other readily searchable media, will be deleted.